We Believe in Exceptional Customer Service
At Big Frey, customer satisfaction is our number one priority. We take pride in that no one else provides the same level of personal touch, creative ideation nor order follow through…no one. Our customers rave about our strategic engagement solutions that our team brings to their promotional marketing challenges.
Our unique commitment to ongoing market research, including industry focus groups and surveys, gives us powerful insights into the products that will make an impression for a particular audience or event. Additionally, we are fortunate to partner with outstanding manufacturers and design companies who also have their pulse on what’s trending and provide quality, high-impact products on time.
That’s the Big Frey difference — high touch customer service with a creative, data-driven edge. When you work with Big Frey, you have a team that is with you every step of the project, from idea generation through delivery. We handle all the promotional work, so you can focus on your business.
Hear What Others Have to Say
I’ve worked with Big Frey for over three years across two companies, and regardless of the product/service, they’ve always been able to deliver on time and within budget. They’re very responsive and never hesitate to help with a project no matter how big or small, and most importantly always with a great attitude!
-Arnold at The Farmer’s Dog
Big Frey has a pulse on the university student market. Partnering with Big Frey has helped the organizations I’ve worked for increase their visibility on campus for potential interns and grads. Creative products and strong customer service is the cornerstone of a quality partnership for employer branding, and Big Frey has delivered on both.
- Joy at eBay
I’ve had the pleasure of working with Seth Frey and his team at Big Frey for several years. They do a fantastic job of providing collateral marketing paraphernalia aimed at our college recruiting candidates specific to career fairs and site visits. With Big Frey, there’s never a job that is too big or too small...They always find just the right solution for our needs!
- David at Maximus
The team at Big Frey is incredibly responsive and committed to serving their clients in the best way possible. They have great ideas, understand the University Recruiting space, and define true partners. I highly recommend Big Frey Promotional Products to any employer. You can’t go wrong. Their quality, prices, and expeditious lead times are top notch.
- Amanda at Halliburton